🏆Award Winner

#1 Customer Experience at PRC '252 Years Running

Engage every customer in their channel of choice

Create automated journeys, trigger real time messages, and deliver personalised experiences across email, WhatsApp, SMS, web, app and social platforms

Trusted by teams at

Whitemart
Neubaby
Sri Krishna Sweets
Ibaco
Darling Retail
Unilet
Imagine
iPlanet
Sathya
Bose
Saundh
Otto
White House
Minister White
Chumbak
Crocs
Mufti
Pothys
Saravana
THE CHALLENGE

Why Unified Engagement Matters

Fragmented Channels

Customers interact across many channels

Evolving Behavior

Behaviour changes over time & the system needs to evolve with it.

Real-time and batch Needs

Real time events require real time communication

Measurability

Campaigns must be fast, personal and measurable

Our platform solves this with
Real Time Journeys
Event triggers
Multi channel orchestration
Deep analytics

Key Capabilities

Truly Omni Channel

Single tool that supports online, offline and social use cases

Increase Conversion

Better conversion and delivery with smart drip campaigns

A/B Testing & multivariant testing

Understand your true ROI from campaigns/journeys

Reach customers on right channel at right time

AI picks the channel that has the greatest chance for engagement

Automated Journey

Automated journeys with behaviour triggers

AI Optimization

AI learns about channel interaction and user behavior to target right channel and time

Omni channel engagement

Support for SMS, RCS, Email, Whatsapp, In Browser, App Notifications

Optimize Spend

Finetune cohorts, channels, time etc to achieve true engagement mastery

+%
Unified Performance Reporting

Single view across all channels and millions of users

Fast Execution

for millions of users

Ready to Delight Your Customer?

Get a personalized demo and see exactly how CASA can grow your business.

Book Your Free Demo